SHIPPING & RETURNS
UPS Ground (USA Only) FREE SHIPPING $0
UPS 3 Day Select (USA Only) $40
UPS Next Day Air Saver (USA Only) $95
We endeavor to dispatch all orders as soon as possible, usually within 24-48 hours. During holidays, we may not be able to process orders immediately so please allow 5-7 business days to ship your order. Additionally, please note, that orders received after 12 noon, on Fridays, will not be processed until the following week.
DISCOUNTED ITEMS cannot be returned or exchanged.
If you are not happy with your web purchase, please return the item in its original condition, within 15 days of delivery, for a refund or exchange, less shipping costs. Merchandise must be in new, unworn condition and with all tags attached. Merchandise that does not meet these requirements or that is postmarked after 15 days of delivery, will not be accepted.
Before shipping, please email firstname.lastname@example.org, with a reference to your order number, in order to obtain a Return Authorization Number (RA#). Please write this RA# on the outside of your box.
Firuzé Inc is not responsible for any lost or stolen packages. We recommend shipping with a service that will provide a tracking number and require a signature.
Once we receive your package, we will refund your credit card, or apply the amount from your return to your new order/exchange. You will receive an e-mail once your refund/exchange has been processed.
681 Bridgeway Sausalito, CA 94965